Today, for water companies concentrating on the early delivery stages of the current regulatory cycle, a flood of new challenges are arriving in the form of environmental, social and governance pressures; driven by the sustainability agenda, the pandemic, and political priorities.

At any stage of business life, these challenges would be enough, requiring significant focus
and investment of money and people resources. However, most water companies haven’t fully
realised the last transformation, the one that perhaps holds the key to many of their current,
short-term and long-term survival needs… their digital transformation.

Water companies are challenged with getting to grips with digital technology and associated customer expectations faster and more effectively than they have done so to date. Not only to survive and thrive in the digital age but to maximise their positive impact on their people, communities and on the planet.

In our latest Playbook, discover five key problem areas and the underexploited digital initiatives that water companies can focus on, to engineer change and build a more digitally competitive business.

The five key areas covered:

  • The problem with projects
  • The problem with monoliths
  • The problem with thinking you know what your customers want
  • The problem with people
  • The problem with data


Download our playbook to discover what you can do right now to address these problem areas...


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