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The aim of this quarter's event was to show attendees how other businesses are using customer experience technologies to transform their business, personalise their customer experience and increase their profitability.

Our free knowledge drinks event was held at unique events space Vanilla London. Our speakers were:

  • Daniella Messer, Communications Manager, Robinsons Brewery.
  • Mandy Phillips, Head of Corporate Business Change Initiatives, Liverpool John Moores University.
  • Matt Delaforce, Strategy Director, 4P's Marketing
  • Paul Fennemore, C-Suite Level Digital Marketing and Customer Experience, Sitecore

If you weren't able to come along to our event or would simply like to watch again or share with colleagues, the films of the talks and full slide decks are below.



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