Onboarding
Managed Services
Providing a simple, reliable, always-on digital experience is critical for our customers.
It’s why we have a managed services offering – to give them piece of mind over the smooth running of their digital estate, whilst continuously optimising customer experience.
We provide 24/7 assistance, with skilled technical experts on hand to deal with any business critical issues. We manage everything for you: hosting, maintenance, subscriptions and licenses.
And we provide actionable insights on the performance of your platform, to help you continuously evolve the experience provided to your customers.
Handing over your business as usual tasks to us enables you to manage costs and free-up resource within your internal teams to focus on more strategic initiatives.
Managed Services
Our Managed Services offering includes:
View other services in: Digital Strategy, Digital Experience Platforms, and AI for Customer Experience.
Managing Agent
Having a single supplier (that’s us) manage day to day operations across all core suppliers
Enhancements
Continuously optimising customer experience with incremental improvements to your solution
Actionable Insights
Building data-driven insights and a culture of continuous improvement
Support & Maintenance
Supporting your people, technology and processes 24/7/365
Innovation Retainer