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WEBINAR: Episode 18 - #WhatIf...adaptability was the new competitive advantage?


By refusing to stand still, listening to our clients, staying ahead of the curve with changes in technology and adapting to ever-changing market needs, Mando has achieved increased adaptability, gained competitive advantage, and become a digital agency of choice for companies operating in regulated industries.  

Adapting to change has been key to businesses weathering the storm in the last 12 months and we know your business environment is competitive, ever-changing, and full of advancements in technology. All this, combined with the numerous other business challenges, requires you to have a sustainable and dynamic approach to being continually adaptable and staying competitive.  

To discuss this further, we were joined by Mando's Managing Director and Chair of BIMA North West, Ian Finch. Over the last 22 years, Ian has developed Mando into a business that responds quickly to changes in market circumstances, pivots to meet changes in technology, and adapts to shifts in industry best-practice.  

Watch on-demand to discover:  

  • Where to invest to ensure your business overcomes industry challenges; 
  • How to embrace technology opportunities in the right way; 
  • Why adaptability is the new competitive advantage; 
  • How Ian has built a team and culture that is agile and resilient.  

Our webinars are conversation-led and explore the key issues. They are designed so you can take away practical suggestions which can be implemented by your business, to help you excel with your customer experience transformation.