Round table lunch: Digital innovation in PR19
Written by Robyn Jones
Digital pioneers continue to drive customer expectations and water companies haven't kept pace.
In its latest price review, Ofwat is calling on companies to 'deliver more of what matters to customers'. Breaking down resistance to technological innovation, driving customer experience and engagement, is critical to success in PR19 and beyond.
At this event you will:
- Hear predictions around how PR19 will influence digital strategies
- Hear how changing customer expectations and technologies will influence digital experiences during PR19
- Have the opportunity to network with peers in your sector to compare notes
The discussions will be kicked off by 3 speakers:
- Jon Seal, Digital Strategist at Mando:
Jonathan is a member of the BIMA Think Tank on Artificial Intelligence, and a speaker, strategist, and podcaster. He consults for global brands and speaks regularly on digital trends, the impact of AI across sectors, and the evolution of digital working.
- Microsoft
- Sitecore
When: 11am, Tuesday, 26th June
Where: Birmingham - venue TBC
Why not take a look at our utilities white paper: Deliver More of What Matters Through Simple, Personal and Powerful Digital Experiences.
What else is going on
-
March 2024
Ghost Spam in GA4 – How to Spot and Deal With It
How to spot and deal with ghost spam in Google Analytics 4 (GA4) to safeguard your data insights. Implement proactive measures to maintain data accuracy.
-
November 2023
Mando to bridge skills gap at BIMA Digital Day
The BIMA Digital Day on November 8th is an attempt to bridge this skills gap, as eight of Mando's experts will spend time with around 240 Year 10 students from The Studio School at their Liverpool campus.