As part of a competition we ran at UWL17, we asked people: ‘What one process would you change to simplify the lives of your customers?’ Now, we look at unraveling some of those challenges...
UXLondon boasted 39 speakers and a schedule that was split over 3 days; the first day focussed on product design, the second on service design and the third on experience design.
Being literally seen as utilitarian, but being held to the same online standards of a superbrand are the twin curses utility companies have to bear. However, there is a positive side to this dynamic...
Previously utilising OpenText/RedDot as their CMS, the utility company found they had outgrown their legacy platform and website design and so engaged Mando.
Mando director, Ian Finch, discusses the latest developments in chatbots and how they're simplifying customer's lives.
Clients are sometimes reluctant to bring in external help because, well, how hard can it be?
Norican Group approached Mando for an overhaul of its website strategy, design and development.
Highlights from our most recent Provoke event, featuring talks from Three Mobile and Just Eat.
Sitecore is an incredible platform, but ultimately, an expensive one. Your board is likely hounding you for an ROI, but like many others, you’re struggling to justify the initial spend. Why?